Every conversation
in full context.
SixDegree connects your support, product, and billing data into a single customer graph. Your team and your AI agents get the full picture before the first response.
Sound familiar?
Support agents hunt across 5 tools before they can answer a single question
AI agents hallucinate because they have no real customer data to work with
Escalations go to the wrong person because ownership is unclear
Churn signals appear in the data weeks before anyone notices
SixDegree maps your customer across every system you run.
A ticket arrives. Your support agent queries the graph. Every relevant fact, instantly, without leaving their tool.
Ticket arrives in Zendesk.
9:14 AM"My checkout is broken. I'm a Premium customer. This is urgent."
ZendeskYour support agent opens SixDegree.
9:14 AMOne query, the customer name. The graph returns the account, the product state, the open tickets, the active incidents. No other system to open.
SixDegreeThe agent has account context.
9:14 AMMeridian. Premium. $1.2M ARR. CSM @priya. AE @james. Renewal in 47 days. Pulled from Salesforce, HubSpot, and Workday. Cross-referenced in the graph.
Salesforce
HubSpot
WorkdayThe agent has product and engineering context.
9:14 AMLast login 3 days ago. Active on core APIs. Payments service deployed at 8:32 AM. Linked to incident INC-2841. Pulled from product analytics, GitHub, and PagerDuty. Cross-referenced in the graph.
GitHub
PagerDutyThe agent responds with full context.
9:15 AMOne minute from arrival to response. Every relevant fact in one view. No tab switching. No system of record left unread.
ZendeskThe platform
Want the deeper view of how this works?
The answers your team needs instantly.
From the live customer graph. Not a static snapshot. Not a stale report.
“What is the full picture on Meridian?”
$800K ARR. 3 open tickets. On v2.1, 2 versions behind. Renewal in 47 days.
“Which features is this customer actually using?”
Active on core APIs, never touched the reporting module. Last login: 3 days ago.
“Which accounts are at risk this quarter?”
4 accounts showing reduced usage + open critical tickets. $2.1M in ARR flagged.
“Who is the right person to escalate this to?”
Account exec: @james. Last touchpoint: 12 days ago. CSM: @priya. Slack: #meridian.
The metrics that move.
What CX leaders measure when their team works with full context.
First-touch resolution rate
Agents close on first response, not after 3 escalations.
Customer effort score
The customer asks once. The agent has the answer.
Time-to-context
From ticket open to full picture, in seconds, not minutes.
Escalation accuracy
The right person, named, on the first try.
Connects to your customer stack.
OAuth in minutes. Customer data unified from day one.
Your support team. Your AI agents.
The same picture of every customer.
Design Partner Program
See the customer graph on your stack.
We connect your systems and walk you through the graph. 30 minutes.
- Locked pricing through GA and beyond
- Weekly syncs with the founders
- Custom integrations built in days, not quarters
- First implementation live in 4 weeks
or first