Search finds the document. It doesn't resolve the business.
Glean is excellent at enterprise search. SixDegree solves a different problem: it resolves connected systems of record into an operational graph, so authorized teams and agents can reason across entities and relationships. Glean remains the search product; SixDegree supplies the cross-system join.
This is not a rip-and-replace pitch. Keep Glean where it is strongest.
Glean
SixDegreeKeep the specialist. Connect its signal to the rest of the customer story.
Two different jobs.
Glean ranks documents and messages so people can find the right artifact. SixDegree resolves the same customer, deal, service, or incident across connected operational systems so teams and agents can inspect the relationships and observations around it.
Glean owns its workflow. SixDegree connects that workflow to everything around it.
Where the two differ.
Not a feature checklist. A clear line between the system that runs a workflow and the context layer that connects it.
What it produces
Who it serves
Unit of answer
Entity resolution
Action depth
Best-fit use case
Why teams choose SixDegree
RevOps
01Ask which deals carry risk outside the CRM. Glean can surface relevant notes; SixDegree connects account observations from CRM, conversations, support, product, and billing systems.
Customer Support
02Glean can find tickets and related documents. SixDegree can connect related tickets to a shared engineering issue and the affected customer accounts.
Business Operations
03Glean can find a contract document. SixDegree can relate contract, spend, and usage observations from connected operational systems for review.
Choose the right layer.
Use Glean when
- You primarily need to search across documents, wikis, and chat history to help people find information quickly.
Use SixDegree when
- You need resolved entities and live relationships across systems so teams or agents can answer complex questions and act on resolved cross-system context.
RevOps is where this lands first. See how SixDegree resolves pipeline truth across Salesforce, Stripe, and the warehouse, so you stop reconciling by hand.
See the RevOps use caseSee the operational graph on your own stack.
Bring one cross-system question. We will map the connected systems behind it and show how SixDegree would resolve the relevant entities, observations, and relationships.